Email Addresses for Assistance on the USCIS Chicago Lockbox

E-mail Addresses for Lockbox Support

AILA InfoNet Doc. No. 09031372 (posted Mar. 13, 2009)

USCIS has provided the following e-mail addresses to address various issues with the Lockbox:

For all inquiries regarding lockbox-filed forms , except I-90s use: Lockboxsupport@dhs.gov

All questions regarding the I-90, except fee waivers, should be addressed to LALBXINQUIRIES@dhs.gov

All Fee Waiver Request questions, to include the I-90, should be addressed to Lockboxsupport@dhs.gov

All inquiries regarding e-filed forms (receipts in the MSC08 800-XXX SERIES) should be addressed to: e-filing.support@dhs.gov

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